AIDA Cruises officially opened its upgraded Fleet Operations Center (FOC) in Hamburg, marking a significant step forward in maritime technology and operations on September 2, according to a press release.
The new high-tech center, located in Hamburg’s HafenCity, is designed to set new industry standards and serves as the central hub for monitoring and supporting the company’s fleet.
“Our Fleet Operations Center is unique of its kind in Germany. With our extensive investments in new hardware and state-of-the-art software tailored to our specific maritime needs, we are setting new standards in the cruise industry,” Felix Eichhorn, president of AIDA, stated during the event.
He emphasized that the FOC team is available 24/7 to support captains and officers with both nautical and technical aspects.
During the opening event, Eichhorn, , and Keith Dowds, executive vice president of Carnival Maritime GmbH (CMG), were joined by key political and business figures, including Dieter Janecek, the federal government coordinator for the Maritime Industry and Tourism, and Dr. Melanie Leonhard, senator for Economy and Innovation of Hamburg.
The modernized center now collects real-time data from 31 cruise ships, including 11 AIDA ships, using satellite technology.
This data encompasses speed, weather, navigation, and various technical aspects, allowing for improved planning and optimization of fuel, energy consumption, and route management.
The center also plays a crucial role in reducing environmental impact, with the FOC reporting a significant reduction in fuel consumption and emissions.
Dr. Leonhard added: “The modernization strengthens Hamburg as an international maritime competence center… the FOC contributes to making cruises worldwide safer, efficient, and sustainable.”
One of the standout features of the revamped center is its 18-meter-wide video wall, which displays all relevant information, such as weather conditions and current energy consumption, at the click of a mouse. The center’s advanced tools, including a “Tactical Table” and a modern ship simulator, further enhance its capability to support and train ship crews under various conditions.
“The combination of our experienced colleagues and state-of-the-art technologies ensures that we provide our ships with the best possible support around the clock,” added Dowds.